FAQ’s
Q: Should I come to my haircut with clean or dirty hair?
A: Either! We don’t mind shampooing if you need it.
Q: What if my hair is very curly?
A: It is helpful to come to your haircut with clean dry hair so we can see your curl pattern
Q: Why can’t I schedule my color appointment online?
A: Each color service is different! We need to see how much hair you have, what your starting level is, and what products we might need for your service. If you are a returning client for color, please reach out to your stylist to schedule your color.
Q: Do I qualify for sliding scale haircuts?
A: We reserve sliding sale pricing for clients who are experiencing financial difficulties. If you have recently lost your job, had your hours cut, are a student, on unemployment, qualify for SNAP/OHP you qualify for sliding scale haircuts. Please reach out to us to let us know what style you are wanting as we may need to adjust the service time.
Q: How much do I need to pay for sliding scale haircuts?
A: The minimum price is 25$. You may pay what you are able to between 25$-55$.
Q: Do you offer sliding scale hair color?
A: No, we do not offer sliding scale haircolor. Consultations for color are always free.
Q: How do I get into your salon when the garage door is closed?
A: There is a glass door with our logo on it that you may enter! Our door is on the left side of the lobby.
Q: Do you have parking?
A: Yes! We have a parking lot available for you in front of the building.
Q: Do you take walk-ins?
A: It depends on how busy we are! Walk-ins are not guaranteed. The best way to assure you have an appointment is by booking online.
Q: Why don’t you answer your phone sometimes?
A: When we have a client in our chair, that time belongs to our clients! We will try our very best to call you back ASAP
Q: What is the best way to contact Limelight Salon?
A: Email is our preferred way to communicate. You can message us directly at www.limelightpdxhair@gmail.comwww.limelightpdxhair@gmail.comlimelightpdxhair@gmail.www.limelightpdx.com
Q: I have a bob. Should I book my cut under short cut?
A: Please book under a long cut or a transformation cut if we are removing more than a couple inches of hair. This gives us plenty of time to get your style just right.